IT SUPPORT

IT support is about offering assistance to individuals and organizations regarding technology-related devices. Its purpose is to provide users with answers to problems they may be experiencing. It can encompass the setup, installation, and configuration of equipment, plus much more.

Supporting company networks requires multiple specialties. For example, technical support specialists may analyze, evaluate, and troubleshoot network problems. These technicians play a crucial role in maintaining the network and backing up digital assets.

In a business environment, IT support is more than assistance. Customer support personnel are responsible for providing technical help to non-IT computer users. They respond to phone and email requests for help.

The types of technical support depend on the organization. Some companies may want involvement in day-to-day operations. Others may be looking for help-desk support during business hours. No matter the need, IT support personnel understand how technology is used and how to fix it.

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  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

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Global reach

Our Managed IT services will help you succeed. Let’s get started

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why TechRon network management and monitoring services have become critical to IT.

  • Service desk

    TechRon 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    TechRon ensures your IT infrastructure is always optimized to support the stable and highly available services organizations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

  • Applications

    TechRon supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

  • Managed services plus

    TechRon provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Why choose us

REASONS TO PARTNER WITH TECHRON

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 7 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

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How It Works

GET IN TOUCH WITH US

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  • Start your IT Experience

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Get a free assessment

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Let’s talk

    Within days, you’ll be experiencing IT like never before.